GENERAL PURPOSE

Responsible for the planning, organization and implementation of travel program.

REQUIRED EDUCATION, QUALIFICATIONS, KNOWLEDGE, SKILLS AND ABILITIES

Minimum high school diploma or GED equivalent with at least two years’ of travel planning experience or working in a similar field required. Experience working with senior adults preferred. Must have great problem solving, analytical, organizational, interpersonal; and written and verbal communication skills. Must be able to multi-task and work calmly and effectively under pressure. Must have some experience using Microsoft Office Suite.

ESSENTIAL FUNCTIONS

1. Develop, organize, promote, and escort day and extended travel programs.
2. Prepare and/or proof marketing materials including brochure copy, flyers, travel articles, and promotional letters.
3. Negotiate contracts with vendors.
4. Prepare travel waivers, nametags, and organizational materials for day and extended travel programs.
5. Assist with the preparation of travel and special event budgets.
6. Maintain close contact with travel participants to ensure customer satisfaction and solicit feedback on programs.
7. Attend IPRA/ANA workshops to stay current on trends and issues.
8. Assist at special events as assigned.
9. Provide a high quality of customer service in a professional manner to the internal customer that will facilitate team building and exceptional customer service to the external customer.

REQUIRED CERTIFICATIONS, LICENSES, ETC.

Must have and maintain: valid driver’s license with acceptable driving record; and CPR/AED certified or obtain within six (6) months of employment.

PHYSICAL DEMANDS

Must have the ability to: frequently move about public transportation while escorting trips; remain in a stationary position for long periods of time; occasionally move about on uneven ground, move about the office to access office equipment and files and move items such as supplies, tables, chairs, etc. weighting up to 25 lbs., use a keyboard and computer.

ENVIRONMENTAL DEMANDS

Must be able to: occasionally work in a standard office setting and occasionally work on public transportation while it is moving.

HOURS

8:30 a.m. - 3:00 p.m. (Monday thru Thursday); trip days will vary starting as early as 6:30 a.m. to as late as 9:00 p.m.

SALARY

$18.40 to $20.07 per hour DOE

SALARY RANGE

Minimum - Midpoint - Maximum

$18.40 - $23.00 - $27.59